Where can I find my photos?+
Enter the email you used when purchasing your photos. We’ll send your album link to that inbox.
My photos are not ready yet.+
We’ll email you automatically when your photos and access are ready.
I haven’t received the email.+
Check Spam and Promotions, and use the email registered at purchase. Wait 5 minutes before trying again.
Which Google account should I use?+
Use the email registered for your photos. A Google account or supported visitor sharing may be required, depending on the folder owner’s settings.
I entered the wrong email.+
Submit the form again with the correct email. If your purchase email was recorded incorrectly, ask our team to correct it.